Website updated September 2018
 

How to Book



ONLINE

Go to the Our Performances tab for secure online booking for all Festival events, available 24 hours a day. Choose to receive tickets by post or print E-tickets. Please note we are unable to accept E-tickets presented on handheld devices at the theatre, the tickets must be printed.

BY PHONE

Theatre Box Office 01732 866114
Telephone booking is available Monday-Friday, 10am-2pm.
The Box Office is open from Monday 26th February for priority booking; and Monday 26th March for general booking.

IN PERSON

On performance days only.
The Ticket Office located by the theatre is open on performance days for ticket collections and sales. It opens from 6.30pm for evening performances, and from 30 minutes before all matinee performances. We do advise checking availability of tickets before arriving at the venue.

BOOKING FEES

There is a total booking fee of £3 per order placed by telephone through the Theatre Box Office. There is an online booking fee of 7% of the total order value for tickets booked online.

GROUP BOOKING

There is a discount of 10% for groups booking 20 seats or more for a single performance.
Group tickets must be booked by telephone or email boxoffice@heverfestival.co.uk they cannot be booked online. Deposits will be taken and ample time (performance date permitting) will be given to pay the balance, please discuss this with the box office when booking.
Group discounts can only be applied to full priced theatre tickets not Friends discounted prices.

CHILDREN

For family shows, a child ticket is valid for children between the ages of 18 months and 15 years of age.

BOOKING CONDITIONS

No performance is guaranteed. In the event of bad weather a decision to cancel a performance would not normally be made until the time the performance is due to start. We are happy to report that this has occurred less than 10 times in the past 34 years. The possibility of delaying the start or pausing a production will always be explored. Tickets can be exchanged up to 3 days before the performance. There is a £5 administration fee & the original tickets must be returned to the theatre box office.
All tickets are sold subject to the Theatre's Terms and Conditions which are available from the box office or can be viewed here. (T&Cs page).
All tickets are non-refundable.

SEATING INFORMATION

There are three reserved seating areas, the centre tier on the ground closest to the stage, and the east and west seating stands. All the seats in these areas are tiered with two rows on each level in the centre, and one row on each level in the east and west. All seats are covered, with the exception of two rows at the back of the centre tier. These uncovered seats are available for £1 less than the covered seating price. Grass areas either side of the stage are available for selected musical entertainment shows. Audience can bring their own chairs and rugs to sit in these areas which are uncovered and unreserved. The view may be restricted.

Hever Festival Theatre is an open air venue, warm clothing is advised.


TERMS AND CONDITIONS →
 
 

The Box Office, The Festival Theatre at Hever Castle, Hever Castle, Edenbridge, Kent. TN8 7NG
Tel: 01732 866114 boxoffice@heverfestival.co.uk